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FAQ

Frequently Asked Questions

  • [Q]: How long can I get the feedbacks after we sent the inquiry?

    [A]: We will reply to you within 12 hours of the working day.

  • [Q]: Are you a direct manufacturer or trading company?

    [A]: We are a factory, we produce and sell all by ourselves.

  • [Q]: What products can you offer?

    [A]: We focus on hardtop gazebos, garden houses, and metal sheds.

  • [Q]: What applications do your products relate to?

    [A]: Our products cover a wide range of outdoor living, providing a shelter space for your home and garden.

  • [Q]: Can you do customized products?

    [A]: Yes, we are mainly doing customized products according to the customers’ drawings or samples.

  • [Q]: Do you have some standard parts?

    [A]: We have our own standard products, it is different from others.

  • [Q]: How about the capacity of your company?

    [A]: We can supply 50K sets of gazebos, 4000 sets of solarium, and 100K sets of metal sheds per year.

  • [Q]: How many employees of your comany? What about the technicists?

    [A]: We now have more than 150 employees, including 10 engineers and 50 technicians.

  • [Q]: How to guarantee the quality of your goods?

    [A]: --Firstly, we buy raw materials from audited suppliers, and we audit our suppliers annually. we will d --Secondly, we do the inspection in every process. We have our QC team, doing, checking the quality of raw materials, and inline QC checking the quality in each production process, for the finished products, we will do inspections according to the customers’ requirements and international standards. --Thirdly, we have our own testing standard, we will do some testing before shipment.

  • [Q]: What's the payment term?

    [A]: When we quote for you, we will confirm with you the way of transaction, FOB,  CIF, CNF, etc. But we mainly use FOB. For mass-production goods, you need to pay a 30% deposit before producing and a 70% balance against a copy of BL. The common way is by T/T.L/C is also acceptable.

  • [Q]: How to deliver the goods to us?

    [A]: Usually, we will ship the goods to you by sea, because we are in Ningbo, and we are only 80 kilometers away from the Ningbo port, it is very convenient and efficient to ship goods to any other country. Of course, if your goods are very urgent, we can ship the goods by air from Ningbo Airport or Shanghai Airport.

  • [Q]: Where are your products mainly exported to?

    [A]: Our products are mainly exported to over 30 countries such as the USA, Canada, Germany, the UK, Korea, Japan, Spain, Italy, Australia, etc. Our clients include many OEM customers who specialize in outdoor ranges, we already have had cooperation with 2 of the world’s Top 500 companies as one of their major audited gaze suppliers in China.